Hayward, CA, United States
Part Time, Customer Service
May 14, 2020
Aug 27, 2020
HD Supply (NASDAQ:HDS) (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion \u2013 all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you\u2019re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications
Responsible for processing all point of sale transactions through the cash registers, accurately and in a timely manner. This position does not have any supervisory responsibilities.
Major Tasks, Responsibilities and Key Accountabilities
Processes all customer sales transactions, tendering cash, credit, and open account information according to policy.
Provides exceptional customer service including actively greeting customers.
Helps sales desk with product returns and returning merchandise to stock as necessary or requested.
Verifies till balances at the beginning and end of each shift.
Maintains clean and orderly checkout areas.
Supports and promotes special sale items and other promotional campaigns.
Validates customer purchase by checking product against receipt to ensure accuracy as customers exit the store.
Retrieves and stocks carts.
Nature and Scope
Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
Typically requires overnight travel less than 10% of the time.
Education and Experience
HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.
Preferred Qualifications & Job Specific Details
Customer service and cash handling experience.
Website : http://www.hdsupply.com