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Job Details

Part-time Lease to Own Agent

Location
Atlanta, GA, United States

Posted on
Mar 17, 2023

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Profile

We are Aaron’s - an industry leader in the sales and lease-to-own
retail industry known for quality brand names and superior customer
service. We provide our team members the opportunity to reach their full
potential in a team-oriented, high-energy, recognition-based
environment with competitive pay and benefits. This is much more than a
job – it is a career with purpose.

This is a part-time position.

Summary

The Lease-to-Own Agent is responsible for explaining the lease application process and lease transaction, explaining the benefits of auto pay, and generating the lease agreement. This team member explains the value proposition of a lease-to-own transaction to customers and upholds the culture and standards of our Company. The Lease-to-Own Agent must constantly strive to meet all business goals and exceed customer expectations.

Duties and Responsibilities

· Partner with the retail team members to deliver a seamless customer experience throughout the lease transaction process while delivering excellent customer service to foster business growth and high level of customer satisfaction

· Work with customers in-store and over the phone to help determine their approved lease amount and close the agreement

· Contact customers or potential customers to try to convert customers that have an approved lease amount or applicants who did not initiate an agreement after being approved

· Complete quality control calls on all new lease agreements personally facilitated within 1 business day of the close

· Ensure that accurate customer record(s) are entered and maintained in the Company's computer system(s)

· Handle customer service opportunities and review such opportunities with the Lease-to-Own Leader in an effective manner

· Confirm customer identification, collect applicable payments, and obtain customer signature on lease agreement

· Achieve and maintain the highest level of compliance with applicable policies, procedures, regulations, and laws

Education and Experience

· High School diploma or equivalent

· 1 year of sales or customer service experience

Required Skills and Competencies


Proven track record in achieving business goals
Strong sales skills both on the showroom floor and over the phone
High energy with the ability to effectively perform all sales functions
Excellent interpersonal skills
Strong organizational skills
Superior communication skills, both verbal and written
Proficient computer skills
Professional phone etiquette
Uphold the Company’s brand and protect company assets


Physical Requirements


Position requires sitting, bending, stooping, and standing for extended periods of time.


Total Rewards

Our great benefits package includes:


Medical, Dental, Vision
Tuition Reimbursement
Pay on Demand Options
Basic Life and AD&D
Employee Retirement Plan (401k)
Employee Assistance Program
Parental Leave Benefits
Flexible Spending Accounts
Health Savings Accounts
Short-Term Disability
Long-Term Disability
Employee Stock Purchase Plan
Paid Time Off including vacation days, sick days and holidays
Financial Wellness Programs
Physical Wellness Programs
Discounts
Matching Gifts
Community Outreach
Employee Business Resource Groups


Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact **** . Aaron's is an Equal Opportunity Employer

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:


Sundays off
Employee assistance program
Employee purchase program with exclusive discounts
Physical and financial well-being programs
Tuition reimbursement
Employee Business Resource Groups
401(k) plan with contribution matching
Paid time off, including vacation days, sick days, and holidays
Life and disability insurance
Medical, dental and vision insurance
Paid paternal leave
Stock purchase plans
Pay on Demand


**Benefits vary based on full- and part-time employment status.

About Aaron’s

At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact ****.

Aaron’s is an Equal Opportunity Employer.

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