The work of the bill collector being part time customer service job is quite related with a number of various associations and establishments from which they are officially hired. One bill collector is assigned to determine and inform the client with unpaid account, oftentimes through phone, but also through letter-notice. When a client has transferred a residence without updating his/her whereabouts, the bill collector will find ways to locate him/her. He may try to trace the debtor’s address through the postal information office, or probably in a phone company, credit agency, or someone who happens to have knowledge about his/her new location. The exertion of the effort to trace the debtor’s address is known as skip-trace operation. The aid of technological devices and high-tech computer system will easily provide more efficient means of detecting the debtor’s new haven even in a much easier way.
Job / part time work in credit investigation or also known as background-check has always been the most vital requirement that a prospective borrower must undergo. Most of the creditor companies have implemented strict procedures and policies that must be followed with by the borrower before the final approval or grant of his/her loan request. This is part of the screening procedure in order to determine the qualified borrowers who are presumed to be good and competent enough to perform their obligation. Likewise, this is also a way to avoid the existence of a possible long list of delinquent borrowers that may possibly bring losses to the company. Truly, having a list of delinquent borrowers is a big headache for the company’s management to tackle with.
Other bill collectors are employed in some private agencies with part-time employment, like financial or banking institutions, retailing establishments, company doctors-clinic or hospital, and other lending agencies that provide loans or credit to the borrowing clients. As the bill collector did able to find the new location of the borrower, he then informs him about his unpaid debt and tries to demand their payment. Moreover, the bill collector may try to re-assess the contract, including its terms and conditions of the transaction, company’s services, policies, as well as the penalties and other possible legal actions that the creditor may opt to resort with against delinquent borrowers. During his visit and follow-ups, the bill collector tries to determine the real causes of the delay of the borrower’s payment. He also makes an offering with a friendly-scheme or method of payment. Yet, the main task of the bill collector is to be able to arrive into a successful negotiation with the borrower that enables the latter to pay his obligation.
Part of his part time careers where there is an agreement that the client has decided a certain schedule of time to give his/her payment, the bill collector then put its agreement into a note for his report and even let the borrower affix his signature like a promissory agreement. The bill collector may be authorized by the creditor-company or agency to extend its credit-due date upon the request of the client. In the case where the client does not comply or fulfill his promise, the bill collector then make a brief report and recommends certain legal action from the credit team office. The continuance of delinquency or neglect of the debtor to perform his obligation may result in a disconnection of the service and may place the name of the delinquent borrower in the line of the black-listed borrowers. Sophisticated systems have been installed already in modern offices and departments of a modern creditor’s agency or financing institutions. It comprise of a high-tech automated and computerized operation that allows the bill collector to precisely pinpoint the current status of payment-condition of a certain borrower. To become a bill collector even as a part time job, one may require only a high-school certificate or diploma. However, a number of financing institutions have preferred the applicants having some formal college training, as well as legitimate experiences from credible agencies.
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